En
customer service

"Quality first, life-long service" is the service tenet of our factory. In order to close the product quality and after-sales service and solve the customer's worries, our factory has recruited a lot of talents and brainstormed and hired a batch of skilled and experienced technology Talents, after-sales service, and establish a complete and detailed service file for users, using computers to manage, forming a perfect after-sales management system:


       First, the operator is instructed free of charge during the installation of the equipment, and will be used correctly, maintained, and repaired easily.


       2. During the equipment maintenance period, three months of professional maintenance and repair work will be carried out by professionals to eliminate hidden dangers and allow users to use the products provided by our factory.


       3. The factory provides one year free warranty for the kitchen equipment provided (the electrical parts are in accordance with national standards).


       4. After-sales service personnel arrived at the scene (within the city) within 24 hours after receiving the notice, and arrived at the scene within 48 hours outside the city.


       5. You must fill in the content of the after-sales service feedback form provided by our company truly. If you need to sign for qualified repairs, etc., our factory sincerely hopes to get your strong support. The two sides will assist and supervise the after-sales service. jobs. Really achieve the "urgent user urgency, want users to think" sincere service.


       6. After the warranty period expires, the factory will, as always, provide you with high-quality services, and only charge costs such as material labor.


       7. For other products provided by the factory, the manufacturers have service agencies and maintenance outlets, and have a sound after-sales service management system to cooperate with our factory to complete the after-sales service to ensure that users can use it with confidence.


             We will face the majority of users with better quality and better service!